FAQ
Practical answers for restaurants and guests.
These answers reflect the product as it exists now: a restaurant-information tool that helps publish reviewed allergen guides, without replacing staff judgment or guest precautions.
Food Allergy Chart is software for restaurants that need to publish clearer allergen information. It helps restaurant operators organize menu items, review allergen details, and publish a searchable guest-facing guide.
No. Food Allergy Chart provides restaurant-published information. It is not medical, dietary, emergency, or allergy-treatment advice.
Yes. Shared equipment, preparation areas, storage, utensils, toppings, and staff practices can create cross-contact risk. Guests with allergies should speak with restaurant staff and take appropriate precautions.
Yes. The guide is a starting point, not a substitute for current staff guidance. Menus, recipes, ingredients, availability, preparation practices, and cross-contact risks can change.
An authorized account user can review and edit menu or allergen details in the management workspace, then publish the updated guide when it is ready for guests.
Not necessarily. The app supports store-specific guides and availability, so a location can publish the items and notes that match what it serves.
During early access, every plan — Single, Multi-store, and Enterprise — is free, with no credit card required. Pricing will be announced before any paid plans take effect, and existing accounts will be notified first.
The restaurant or account holder is responsible for reviewing, approving, and maintaining the menu, recipe, ingredient, allergen, availability, and cross-contact information it publishes.
Create a free account to set up your first chart in minutes, or send a note through the Contact page — we reply by email, usually within one business day.